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Good practice

We work under the ethical guidelines of the BACP and follow our confidentiality policy and regular supervision of the therapist’s practice all act as quality assurance for the service you receive.
It is also important that you choose e-mail therapy as the right approach for you
Email therapy is generally considered effective for many problems such as:

  • Addictions
  • Anxiety
  • Mild depression hu
  • Obsessive-compulsive problems
  • Psychosexual problems
  • Relationship difficulties
  • Some post-traumatic stress reactions

It may be effective for a range of other as-yet un-researched problems such as chronic fatigue, coping with disability, gay issues and life transitions.
This mode of therapy is not suitable for you if you have serious mental health problems, are feeling suicidal or self-harming or are physically aggressive to other people. These problems require a team of trained workers with face to face presence and availability. You should seek advice from your General Practitioner or family physician.
We follow a strict confidentiality policy and work within the ethical guidelines of the BACP. Anything you e-mail will be confidential to our sessions. Information held on computers or hard copy is protected by the Data Protection Act. There are exceptions to confidentiality which are as follows:

  • If abuse against children is indicated.
  • If you give information which is judged to indicate risk to yourself or another person.
  • If you tell us that you have committed a serious crime.
  • If any of these circumstances occur you will be asked to agree to disclosure of the information to the relevant authorities in your country. If you do not agree, the decision to disclose anyway may be taken, in the public interest. You will always be informed should we need to make this decision.